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Measuring customer satisfaction through online support channels.

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Abbott recognized the importance of collecting feedback on its newly introduced range of pharmaceutical products and sought an automated solution that would facilitate the collection and analysis of this information. The purpose was to monitor social media platforms without requiring in-house resources over an extended period of time.

To address this need, LOAD developed a decision-support tool to analyze and monitor customer comments about Abbott’s pharmaceutical products across various social networks. The Abbott portal effectively captures and analyzes the volume of feedback over time while determining the associated sentiment for each product. This tool provides valuable insights to support decision-making and improve understanding of customer perceptions.

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Redesigning Maxmat’s Core Business Applications Ecosystem

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Shaping the Future of Play-to-Earn with DOAL.

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A game-changer for chronic kidney disease patients.

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Safety Wherever You Are: a Drone Guardian Angel for Arcadian IoT

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Reshaping maternal care through m-Health and telemedicine.

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An App That Helps You to Manage Your Migraine Episodes.

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Installing gas tanks at customers’ premises using Augmented Reality.

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A Medicine distributed solution for healthcare professionals and patients.

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Rewarding gamers for the time spent playing with QUDO.

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A Platform that helps nurses deal with covid-19 risks and exposure.

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Provide citizens a new experience to manage water supply.

\n","https://betadmin.load.digital/wp-content/uploads/2020/10/adra-slider-01b.jpg","load web and mobile mockup adra platform","load-case-study-adra-image-01.png",[124],[302,331,127,465,128,466,449,130,332],"Drupal","PHP",{"_34":468,"_281":469,"_305":470,"_306":471,"_149":472},"ADRA","https://betadmin.load.digital/wp-content/uploads/2020/11/logo-clients-adra.png","load clients adra logo vetorial","logo-clients-adra","https://www.adra.pt/",{"_32":474,"_292":475,"_12":476,"_295":477,"_170":478,"_298":479,"_299":480,"_122":481,"_125":483,"_279":488},799,"coca-cola-connected-vending-machines","Coca-Cola","

Technical remote assistance worldwide.

\n","https://betadmin.load.digital/wp-content/uploads/2019/08/cocacola_load_portfolio_01.jpg","load mobile mockup for coca-cola telemetry system","load-projeto-cocacola-image-03",[482,344,124],"BIG_DATA",[127,128,129,484,485,351,466,486,487,131],"LESS","MySQL/MariaDB","Socket.IO","VT100",{"_34":476,"_281":489,"_305":69,"_306":476,"_149":490},"https://betadmin.load.digital/wp-content/uploads/2020/11/Coca-Cola.png","https://www.coca-colacompany.com/",{"_32":492,"_292":493,"_12":494,"_295":495,"_170":496,"_298":497,"_299":498,"_122":499,"_125":500,"_279":501},1648,"lambda-x-nimo-cle-3-0-software-contact-lenses","NIMO CLE 3.0","

A new interface for intuitive lens measuring.

\n","https://betadmin.load.digital/wp-content/uploads/2020/11/load_portfolio_NIMO_CLE_04-1.jpg","load digital product research web mockup of nimo cle","load-case-study-nimo-cle-image-04",[329,124],[302,331,127,128,130],{"_34":502,"_281":-5,"_305":-5,"_306":-5,"_149":69},"Lambda X",{"_32":504,"_292":505,"_12":506,"_295":507,"_170":508,"_298":509,"_299":510,"_122":511,"_125":512,"_279":513},1592,"lightenjin-web-app-lighting-industry","Lightenjin","

A 360º tool for a LED and Lighting leading company.

\n","https://betadmin.load.digital/wp-content/uploads/2020/11/Lightenjin-Mock-02.jpg","load web mockup of the lightenjin project","load-case-study-lightenjin-image-03",[124],[302,331,127,435,128,349,351,130],{"_34":506,"_281":-5,"_305":-5,"_306":-5,"_149":69},{"_32":515,"_292":516,"_12":517,"_295":518,"_170":519,"_298":520,"_299":521,"_122":522,"_125":523,"_279":526},1523,"altice-labs-m2m-mobile-app-meo-professionals","M2M","

Facilitating telecom technicians to quickly check and configure service.

\n","https://betadmin.load.digital/wp-content/uploads/2019/11/Alticelab_portfolio_1920x1080px_03-1.jpg","load mobile close up mockup altice project","load-project-altice-image-01.png",[317],[371,524,525],"Keycloak","Swift",{"_34":527,"_281":528,"_305":69,"_306":529,"_149":530},"Altice Portugal","https://betadmin.load.digital/wp-content/uploads/2020/11/Altice.png","Altice","https://www.telecom.pt/pt-pt",{"_32":532,"_292":533,"_12":534,"_295":535,"_170":536,"_298":69,"_299":537,"_122":538,"_125":539,"_279":541},1521,"wellpumps-pumping-systems","Well Pumps","

A branded tool that facilitates water pump configuration.

\n","https://betadmin.load.digital/wp-content/uploads/2020/11/wellpumps_portfolio_1920x1080px_04.png","load-case-study-wellpumps-image-04",[124],[302,331,127,128,129,485,466,130,332,540],"Wordpress",{"_34":534,"_281":542,"_305":69,"_306":534,"_149":543},"https://betadmin.load.digital/wp-content/uploads/2020/11/Well-Pumps.png","https://wellpumps.eu/pt/homepage",{"_32":545,"_292":546,"_12":547,"_295":548,"_170":549,"_298":550,"_299":551,"_122":552,"_125":553,"_279":554},1258,"load-cma-card4all-smart-city","Card4All","

All-in-one card for Aveiro citizens. A city in one pocket!

\n","https://betadmin.load.digital/wp-content/uploads/2020/11/card4all_load_port_03.png","Projeto para a Câmara Municipal de Aveiro Card4All mobile mockup","load-case-study-camara-municipal-de-aveiro-card4all-image-01",[344,317,124],[],{"_34":555,"_281":556,"_305":69,"_306":557,"_149":558},"Câmara Municipal de Aveiro","https://betadmin.load.digital/wp-content/uploads/2020/11/Aveiro.png","Aveiro","https://www.cm-aveiro.pt/",{"_32":560,"_292":561,"_12":562,"_295":563,"_170":564,"_298":565,"_299":566,"_122":567,"_125":568,"_279":569},1172,"sonae-continente-toys-world-webstore-of-the-future","Toys World","

Provide kids and parents a joyful way to buy toys online.

\n","https://betadmin.load.digital/wp-content/uploads/2020/10/SonaeBIT_portfolio_1920x1080px_01.jpg","load web mockup of sonae virtual reality store of the future","load-case-study-sonae-image-01",[394,317,124],[433,127,128,129,466,396],{"_34":570,"_281":571,"_305":69,"_306":572,"_149":573},"SONAE","https://betadmin.load.digital/wp-content/uploads/2020/11/Sonae.png","Sonae","https://sonae.pt/pt/",{"_32":575,"_292":576,"_12":577,"_295":578,"_170":579,"_298":580,"_299":581,"_122":582,"_125":583,"_279":585},775,"case-study-siemens-gasapp-blood-gas-analysis","Siemens Gasapp","

How to provide surgeons valid info on-the-fly?

\n","https://betadmin.load.digital/wp-content/uploads/2019/08/Website01-1.png","siemens medtech gas app project mobile mockup","load-case-study-siemens-gasapp-image-05",[329,317,124],[302,331,127,128,584,129,332],"Ionic",{"_34":586,"_281":587,"_305":69,"_306":586,"_149":588},"Siemens","https://betadmin.load.digital/wp-content/uploads/2020/11/Siemens.png","https://www.siemens.com/global/en.html",{"_32":590,"_292":591,"_12":592,"_295":593,"_170":594,"_298":595,"_299":596,"_122":597,"_125":598,"_279":600},671,"msd-total-patient-care-app-healthcare-professionals","MSD - Total Patient Care","

A Digital Medical Device to help HIV doctors in comorbidities diagnosis.

\n","https://betadmin.load.digital/wp-content/uploads/2021/01/Banner_03.jpg","MSD Total Patient Care App","msd-total-patient-care-app-image-04",[329,317,124],[302,331,127,435,128,371,129,485,351,599,130],"Objective-c",{"_34":601,"_281":602,"_305":69,"_306":601,"_149":603},"MSD","https://betadmin.load.digital/wp-content/uploads/2020/11/MSD.png","https://msd.pt/","projects",[606,621,636,641,657,672,683,695,706],{"_32":607,"_292":608,"_12":609,"_295":610,"_170":611,"_298":612,"_299":613,"_122":614,"_125":615,"_279":616},3566,"ascendi","Ascendi","

A 360º mobile app for players in mobility.

\n","https://betadmin.load.digital/wp-content/uploads/2023/04/Banner.png","ascendi mobile app players in mobility","ascendi-mobile-app-image-00",[317],[357,332],{"_34":609,"_281":617,"_305":618,"_306":619,"_149":620},"https://betadmin.load.digital/wp-content/uploads/2023/04/logo-cliente-Ascendi.svg","ascendi logo","logo-cliente-Ascendi","https://www.ascendi.pt/",{"_32":622,"_292":623,"_12":624,"_295":625,"_170":626,"_298":627,"_299":628,"_122":629,"_125":630,"_279":631},3499,"case-study-cleanwatts","Cleanwatts","

Energy diagnostic product for industrial and manufacturing energy performance.

\n","https://betadmin.load.digital/wp-content/uploads/2023/03/Banner1.png","cleanwatts web mockup","load-case-study-cleanwatts-image-04",[124],[302,331,127,128,130,332],{"_34":624,"_281":632,"_305":633,"_306":634,"_149":635},"https://betadmin.load.digital/wp-content/uploads/2023/03/logo-clients-cleanwatts.svg","cleanwatts logo","logo-clients-cleanwatts","https://www.cleanwatts.energy/",{"_32":161,"_292":637,"_12":115,"_295":138,"_170":119,"_298":220,"_299":264,"_122":638,"_125":639,"_279":640},"abbott-customer-satisfaction-pharmaceutical-products",[124],[127,128,129,130,131],{"_34":115,"_281":-5,"_305":-5,"_306":-5,"_149":69},{"_32":642,"_292":643,"_12":644,"_295":645,"_170":646,"_298":647,"_299":648,"_122":649,"_125":650,"_279":651},1210,"load-projects-kpmg-magazine","KPMG Magazine","

Sharing institutional information through a digital magazine.

\n","https://betadmin.load.digital/wp-content/uploads/2020/10/load_portfolio_kpmg_01.jpg","kpmg magazine mobile format","load-project-kmpg-magazine-image-01",[317],[599],{"_34":652,"_281":653,"_305":654,"_306":655,"_149":656},"KPMG","https://betadmin.load.digital/wp-content/uploads/2020/11/logo-clients-kpmg.png","load clients kpmg logo vetorial","logo-clients-kpmg","https://home.kpmg/nl/en/home.html",{"_32":658,"_292":659,"_12":660,"_295":661,"_170":662,"_298":663,"_299":664,"_122":665,"_125":666,"_279":667},1202,"stella-artois-telemetry-system-for-beer-dispensers","Stella Artois","

The positive impact of Smart Beer dispensers.

\n","https://betadmin.load.digital/wp-content/uploads/2020/10/stella_portfolio_1920x1080px_05.jpg","load web mockup stella artois project","load-projects-stella-artois-image-05",[482,344,124],[331,127,128,129,485,466,130,131],{"_34":660,"_281":668,"_305":669,"_306":670,"_149":671},"https://betadmin.load.digital/wp-content/uploads/2020/11/logo-clients-stella.png","load clients stella artois logo vetorial","logo-clients-stella","https://www.stellaartois.com/en_us/home.html",{"_32":673,"_292":674,"_12":675,"_295":676,"_170":677,"_298":678,"_299":679,"_122":680,"_125":681,"_279":682},1178,"braintoss-productivity-mobile-app","Braintoss","

Send your thoughts quickly to your inbox.

\n","https://betadmin.load.digital/wp-content/uploads/2020/10/braintoss_load_portfolio_00.jpg","load mobile mockup of braintoss project","image-project-braintoss-image-09",[317],[371,599],{"_34":675,"_281":-5,"_305":-5,"_306":-5,"_149":69},{"_32":684,"_292":685,"_12":686,"_295":687,"_170":688,"_298":689,"_299":690,"_122":691,"_125":692,"_279":693},1174,"sanofi-store-medical-products-sales-tool","Sanofi Store","

Selling Medical Products with an All-in-One presentation tool.

\n","https://betadmin.load.digital/wp-content/uploads/2020/10/Sanofi_Load_porfolio_01.jpg","load web mockup sanofi store","load-projects-sanofi-image-01",[329,317,124],[127,128,129,485,599,466,131],{"_34":694,"_281":-5,"_305":-5,"_306":-5,"_149":69},"Sanofi",{"_32":696,"_292":697,"_12":698,"_295":699,"_170":700,"_298":701,"_299":702,"_122":703,"_125":704,"_279":705},822,"load-projetos-patrulheiros-mobile-app-for-voluntary-patrol","Patrulheiros","

An easy way of patrolling and preserving environmental areas.

\n","https://betadmin.load.digital/wp-content/uploads/2019/08/Patrulheiros_load_portfolio_00.jpg","mobile mockup patrulheiros","load-project-patrulheiros-image-02",[317,124],[127,128,584,129,485,466,130,332,540],{"_34":698,"_281":-5,"_305":-5,"_306":-5,"_149":69},{"_32":707,"_292":708,"_12":709,"_295":710,"_170":711,"_298":712,"_299":713,"_122":714,"_125":715,"_279":716},824,"belgian-federal-police-smart-patrol-cars","Belgian's Connected Police Cars","

Act quickly based on in-car real-time info about surrounding cars.

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